Shipping & Returns

 

Shipping Information

Shipping will be negotiated during order process.  Some garments are custom and require special processing which will be discussed during ordering.   

 

 

Returns & Exchanges

We will gladly accept your return for a refund, store credit or exchange within 14 business days of non-custom items.  Please contact us at returns@coralone.us before returning items to receive a confirmation and return slip.

Returned items must meet these requirements:

Returned within 14 business days of receipt of receiving your order.

In original packaging, unworn condition, free of stains and free of odor.

Accompanied by an authorized return form.

 Non-returnable items include (refunds/exchanges/store credit not accepted): Sale items, accessories, including socks, hosiery or jewelry. 

Shipping: Shipping slip will be provided for specific return reasons, please contact to receive.

Return Processing time: Once we have received your package, your return will be processed within 3-5 business days. You will be notified via email once your return has been processed. If you have requested a refund, please note that your banking institution may require additional days to process and post this transaction to your account once they have received the information from us (typically 2-5 business days). Original shipping charges are non-refundable.